Bailiffs generally fulfil legal duties and, as such, are bound to certain regulations. One of the consequences of this is that it is more difficult to enter this market. In the last few years, competition has grown and we’ve seen sizeable scaling-up.
Payment difficulties have increased since the crisis, for both consumers and companies. Debts are therefore harder to collect. Most bailiffs also take care of regular debt collection (aimed to collect monies without legal procedures).
Differences between bailiffs and debt collection agencies are becoming smaller due to the likeness in the duties carried out and due to the cooperation between debt collection agencies and bailiffs.
There’s an explicit request for socially responsible collections (reaching a settlement that is fair and reasonable).
The number of private borrowers with payment difficulties is increasing, as is the amount of the debt. This results in increasing pressure on debt counselling agencies.