Pre-boarding and onboarding new employees

Pre-boarding is the process between the time of signing the contract and the first working day of a new employee. While often underestimated, this is the stage when a connection needs to be built. New employees may feel insecure or consider other options during this period.

Clear communication even before the first working day, arranging practical matters (such as ICT and access pass) and welcoming a new employee digitally in advance, will prevent noise in the communication process and increase the chances of someone actually starting in the job. For you as an entrepreneur, this means fewer drop-outs, better preparation and ultimately faster employability.

Pre-boarding prevents new employees from dropping out by actively involving them in your organisation even before day one. Particularly in the weeks between signing the contract and the start date, there is a risk that someone withdraws or accepts a seemingly more attractive offer.

People feel seen and appreciated by for instance giving access to a digital platform, sending a welcome message or planning an introduction to the team. For you as an employer, this means fewer last-minute gaps in planning, reduced recruitment costs and a better first impression. Pre-boarding increases the chances of a loyal and motivated starter.

The costs of pre-boarding and onboarding include time, HR commitment and possibly investment in a tool or platform. Yet, the benefits are many times greater. Good onboarding reduces the time to productivity: new employees are on average onboarded 30% faster. It also reduces the staff turnover in the first few months, saving you from having to go through repeated recruitment and onboarding. It also increases commitment, which increases performance and long-term retention. For entrepreneurs, it is a strategic investment: it strengthens your employer brand, reduces the cost of failure and ensures a smoothly running team from day one.